Cookie Policy
Chetwood Bank, a trading name of Chetwood Financial Limited, are committed to protecting you and any data (anonymous or otherwise) that we collect about you online. This section tells you how we use cookies, why, and how this allows us to improve our service. It also tells you how you can manage what cookies are stored on your device. We reserve the right to make changes to our cookie policy. Any changes will appear here and become effective immediately. Your continued use of our websites is taken as agreement to such changes.
When you visit this site, we ask for your consent to use cookies.
What are cookies?
Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet, whenever you visit a website. Cookies are useful, because they allow a website to recognise a user’s device.
At Chetwood Bank, we use cookies to give you the best possible experience on our website. Cookies allow you to do many things such as remembering your log in details, should you choose to, and help you manage your savings account online. They also allow us to determine preferences, let users navigate between pages efficiently, and carry out other essential security checks
Some of the functions that cookies perform can also be achieved using similar technologies. This policy refers to ‘cookies’ throughout, however it also covers these alternate mechanisms.
More information about cookies can be found on All about cookies.
How cookies make our website safer and easier to use
We use cookies to safeguard your privacy when you’re browsing our website. We also use them to let you apply for our products and use secure online application forms. If you leave a secure session window open when logged in to our site, we use cookies to enhance your security by prompting you to end (or automatically ending) your secure session.
Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in.
Finally, we use ‘analytics’ cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don’t like and how we can improve things for you.
When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as Chetwood Financial Limited is not responsible or liable for their privacy practices.
Cookies we use
We’ll never pass your details onto any third parties and we’ll only share your information with your consent.
Below is a full list of the cookies used by Chetwood Bank, along with a description of what they’re used for.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
- OptanonAlertBoxClosed - This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a normal lifespan of one year and contains no personal information.
- OptanonConsent - This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
- _ga - This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.
- _ga_xxxxxxxxxx - NAUsed by Google Analytics to identify and track an individual session with your device.
- _hjSessionUser_5093333 - Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
- _hjSession_5093333 - A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
- bcookie - This is a Microsoft MSN 1st party cookie for sharing the content of the website via social media.
- li_gc - Used by LinkedIn to store consent of guests regarding the use of cookies for non-essential purposes
- lidc - This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
What if I don’t want to accept cookies?
You can block or restrict cookies set by any website through the browser settings on each browser you use, on each device you use to access the Internet.
Please be aware that some of our services, for example, logging into your account, will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your Internet browser.
For information on how to do this on a wider variety of browsers go to All about cookies.
More about your privacy
To find out more about how Chetwood Bank protects your privacy when using our website, see our Privacy Policy or website Terms of Use.
Keep in mind
Please be aware that some of our services, will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your Internet browser.
For information on how to do this go to All about cookies.