About us
We’re a bank who puts our customers at the forefront of everything we do.
Our story
We launched our UK-based bank in Wrexham in 2016 based on a culture of openness and honesty.
Under our former brand name, Chetwood Financial Limited, products were designed after talking to our customers to understand and meet their needs. That meant we focused on delivering highly targeted products to underserved customer segments. We did this by using different brands to appeal to the specific needs of the customer.
Fast forward to today and many things have changed. We’ve rebranded for starters and are now known as Chetwood Bank, but the one constant is our belief in creating products that genuinely help people. Everything we do is developed from the ground up with customer feedback in the forefront of our mind, ensuring their voices count and we can truly meet their needs. The evolution of our brand and product offering means we can now serve a wider range of customers who can benefit from our simple and clear, no nonsense approach.
2016
Chetwood Financial Limited is founded by Andy Mielczarek and Mark Jenkinson with the aim of breaking the traditional financial services mould. Andy and Mark focus on using technology to develop a range of cost-effective loans and savings accounts to make customers better off and give them a better experience.
2017
To accommodate a rapidly expanding workforce, Chetwood Financial Limited opens the doors at its head office in Andy’s hometown of Wrexham - the first time a bank has been set up in North Wales for more than 150 years.
Chetwood Financial Limited receives £150 million of backing from private investment firm Elliott Advisors. The investment is soon followed by the news that the company has been granted a restricted bank licence.
2018
Chetwood Financial Limited launches LiveLend, an innovative dynamic loan which adapts to improvements in customers’ credit scores by reducing their loan rate, lowering their monthly repayments and the amount they repay in total.
2019
The Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) grant Chetwood Financial Limited its full banking licence.
The introduction of LiveLend is quickly followed by the launch of a new savings platform, SmartSave, which offers customers a simple way to save and manage their account entirely online.
2020
Chetwood Financial Limited opens a London office, to go alongside its headquarters in Wrexham.
Chetwood Financial Limited launches a second lending product, BetterBorrow. The product is designed collaboratively with customers to provide them with a fast application process that starts with an instant online decision which won’t affect their credit ratings.
2021
Just five years after its launch, Chetwood Financial Limited is included in the Fintech 50. The company is named at 15 in the prestigious list which recognises the UK’s most innovative and original use of technology in finance, banking and payments.
2024
Chetwood Financial Limited acquires CHL Mortgages for Intermediaries.
Chetwood Financial Limited opens new offices in Fleet and London.
Paul Noble joins Chetwood Financial Limited as CEO.
Chetwood Financial Limited rebrands to Chetwood Bank.
Chetwood Financial Limited launches ModaMortgages, a specialist mortgage lender which makes buy to let borrowing smarter, faster and simpler for brokers and their landlord customers.
