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The future of saving: How technology is changing the way we manage and review money

Saving used to be relatively easy to overlook. Money might have remained in the same account for years, with savers only occasionally checking their balance or comparing the return with other accounts.
Technology has changed that relationship. Online banking, comparison websites, budgeting tools and automated transfers have made it easier to see where money is going, set goals and move savings when circumstances change.
Artificial intelligence (AI) represents the next stage of that evolution. Millions of people are already using generative AI platforms to ask questions about budgeting, savings, pensions and other financial decisions.
The technology can make complicated subjects feel more approachable, but it also raises an important question: does making information easier to obtain necessarily make it reliable?
The future of saving is likely to be increasingly digital, but the best technology will be the technology that helps people make informed choices rather than trying to make every choice for them.
Making money easier to understand
One of technology’s most valuable contributions has been greater visibility.
Digital budgeting tools can categorise spending, identify recurring payments and show how much may realistically be available to save. Savings calculators can illustrate how regular contributions and interest could build over time, while automated transfers allow people to move money shortly after they are paid.
Some tools enable users to create separate savings pots for different objectives. A household might have one pot for emergencies, another for a holiday and a third for home improvements. Giving each goal a name and a target can make progress feel more tangible.
Open banking has taken this further by allowing customers, with their permission, to see information from different financial providers in one place.
Open Banking Limited¹ reported that the number of active users of open banking-powered products in the UK passed 15 million in July 2025, demonstrating the growing appetite for services that provide a clearer view of people’s finances.
Technology can also prompt people to review their money more regularly. Rate alerts, maturity reminders and online comparison services can help prevent savings from being forgotten in an account that no longer meets the customer’s needs.
This is important because saving well is not simply about opening an account. It also means periodically checking whether its interest rate, access conditions and term remain appropriate.
Convenience should not restrict choice
The convenience of technology is clear. An account can be researched and opened online without visiting a branch while customers can manage their savings at a time that suits them.
However, convenience should not be defined too narrowly.
For some people, an app may be their preferred way to manage money. Others may be happier using a secure website on a laptop or tablet, particularly when comparing products, reading detailed terms or moving a significant sum.
An app is therefore one way of delivering a digital savings service, but it is not the only measure of whether that service is convenient. The more important questions are whether the account is straightforward to open, whether customers can understand how it works and whether they can access help when they need it.
Technology should expand customer choice rather than dictate how everybody must behave. It should also avoid creating unnecessary pressure to interact constantly with savings.
Frequent notifications and balance updates can be motivating but effective saving is often a long-term activity. Customers should be able to establish a routine, automate it where appropriate and then allow their money to grow without feeling they must check it every day.
There’s also a risk that an abundance of tools creates the illusion that managing savings needs to be complicated.
For many people, the most effective approach may still be a regular transfer into a straightforward account, accompanied by a review several times a year or whenever their circumstances change.
Does AI really have the answers?
Generative AI is beginning to influence how people research financial products.
The appeal is understandable. An AI tool can respond immediately, explain terminology in plain language and help a user identify questions they may want to ask a provider.
Someone could, for example, use AI to understand the difference between easy access, notice and fixed-rate savings accounts. It might help them create a checklist covering the interest rate, withdrawal restrictions, minimum balance, tax position and deposit protection.
That can be a useful starting point. It should not, however, be confused with regulated financial advice or independent product research.
AI-generated responses can be inaccurate, incomplete or based on information that is no longer current. Savings rates and product availability can change quickly.
A platform may not search the whole market, explain how its recommendations were selected or understand every relevant aspect of an individual’s circumstances.
Consumer group Which?² has also warned that AI tools can provide incorrect or potentially risky answers to financial questions.
Meanwhile, an FCA-commissioned review³ published in 2026 found that 11 million UK consumers were open to using AI to make financial decisions, including decisions about savings and borrowing, despite the limited regulatory protection surrounding general-purpose AI platforms.
Privacy should be considered too. Consumers should avoid sharing passwords, account numbers, security information or other sensitive personal data with an AI tool.
The sensible role for AI is therefore to assist curiosity, not replace verification.
Customers can use it to learn terminology, organise their thinking and develop questions, but product details should always be checked directly with the provider. Where a decision requires personalised advice, an appropriately qualified professional remains the safer source.
Technology as a tool, not the goal
The future of saving will involve smarter tools, more personalised prompts and easier access to information. Used well, these developments could help people feel more confident about money and encourage them to review their savings more frequently.
Yet technology is most valuable when it removes complexity without removing control.
Whether technology is used to calculate a target, compare accounts or explain an unfamiliar term, the final decision should remain with the saver.
AI may be able to help people ask better questions. The answer, however, still depends on what they are saving for, when they will need the money and the level of access that is right for them.
Sources:
- https://www.openbanking.org.uk/news/open-banking-surges-to-15-million-uk-users-as-july-marks-record-adoption/
- https://www.which.co.uk/policy-and-insight/article/chatgpt-and-gemini-among-ai-tools-giving-risky-consumer-advice-which-finds-aBnBP0l2CE0T
- https://www.fca.org.uk/news/press-releases/fca-publishes-landmark-review-impact-ai-retail-financial-services