General

Are my savings covered by the Financial Services Compensation Scheme (FSCS)?

The maximum protection from the Financial Services Compensation Scheme (FSCS) is £85,000. Please note that this applies to the total of any savings you have with Chetwood Bank and SmartSave, either directly or via our distribution partners. Find out how the FSCS protects your money.

How do I contact you?

The best way to contact us is to log in and send us a secure message. If you'd prefer to speak to us on the phone, our number is 01978 803976. Alternatively, you can email us at savings@chetwoodbank.co.uk.

We're here to help you between 8am and 8pm Monday to Thursday, 8am and 6pm Friday and 9am to 1pm Saturdays, except public or bank holidays.

Can’t find the answer to a question in our fast answers?

Our support team is available Monday to Thursday from 8am to 8pm, Friday from 8am to 6pm, Saturday from 9am to 1pm, except bank or public holidays in England and Wales.

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