The interest rate on a Notice Account is variable, so it may go up or down over time. If we increase the rate, we’ll apply the new rate to your account straight away and let you know after the change.

If we decrease the rate, we’ll give you advance notice before the change takes effect. This notice will be at least the length of your account’s notice period plus 14 days. For example, for a 35‑day Notice Account, we will give you at least 49 days’ notice.

If you’ve had your account for less than 14 days and we have notified you of an account decrease, we’ll give you at least the account notice period before the interest rate decreases. For example, if your account has a 35-day notice period we’ll give you at least 35-days' notice.

We may need to make another interest rate change before a previously communicated interest rate change has taken effect.

If we reduce the interest rate on your Notice Account, we'll usually give you at least your account notice period plus 14 days before the change takes effect (e.g. for a 100 Day Notice account we'd give you 114 days’ notice of an interest rate decrease). During this notice period, we may let you know of a further interest rate change. Each change will take effect on its stated effective date.

We’ll also send you a reminder when the new rate takes effect.

If you’re ever unsure about your current interest rate, you can check it at any time in your online banking.

There is no maximum balance for our Notice Accounts.

If you change your mind, you can cancel your account within 14 days of opening it. To do this, log in to your online account and send us a secure message before the end of the 14-day cancellation period. If you cancel your account, we’ll return any money held in the account to your Nominated Current Account within 30 calendar days from the date you tell us you wish to cancel. If you cancel during this period, you’ll lose any interest earned.

If you haven’t yet funded your account, you can also request closure through your online account.

After the initial 14-day period, you can still close your account, but you’ll need to give the required notice in line with the account terms and conditions.

Don’t worry if you change your mind, you can cancel a withdrawal request at any time up to 2 days before your notice period ends by logging in to your Online Banking:

1. Select Manage Money from the menu
2. Find the withdrawal you wish to cancel
3. Click the Action button and select Cancel withdrawal

You can close your Account by logging in to your Online Banking and selecting ‘Close Account’. You’ll need to give the required amount of Notice before we’re able to send funds to you. Any funds will then be paid to another account you hold with us or your nominated current bank account, depending on your instructions. Your account will then be automatically closed.

Please note that even if your account balance is currently £0, you’re still required to confirm where you would like any funds to be transferred. This is because there may be interest due to be applied to the account.

There is no limit on the amount of funds you can withdraw at any one time, but you’ll only be able to make one withdrawal request per day.

In exceptional circumstances,such as insolvency or critical illness, we may consider waiving the notice period. You’ll need to contact our support team in the first instance.